VoIP Phone Services for Manufacturing Industry – What are the Benefits?

Manufacturing facilities are usually composed of multiple departments such as finance, administrative, sales, and warehouse. By adopting VoIP phone service employees can remain seamlessly connected at their convenience – i.e. at home or office via mobile phone, tablet, or laptop. Like any other industry, manufacturing units also need to keep up their pace with the ever-evolving workforce.  VoIP phone services for manufacturing industry has resulted in increased production and reduced lag times.

The replacement of the traditional phone systems is welcomed by the industry officials as it reduces the hardware equipment set-up and makes the workplace neater and tidier with the already functioning non-movable machines.

Here are a few reasons why manufacturing industries are looking to move to the VoIP phone services:

It is Cost-effective

Manufacturing companies are segregated in multiple locations as they need to have their warehouses far away from the factories, some may even be located in other countries. VoIP saves a huge chunk of their expenses by allowing local as well as long-distance calling at the lowest or in fact zero expense.

It is Customizable

Not all the employees working in the manufacturing industry require phone access as they possess a varied skill set and are designated different tasks that may or may not require a telephone line access. VoIP is flexible enough to customize the phone lines as per specific needs which save money while ensuring that the employees are equipped with the right tools.

It is Adaptable

Though it offers a long list of features, users can decide to choose features that are more productive like call routing, file sharing, custom directories, voice mail to email, etc. There’s no high-end technology to be learned and complex machineries to be installed which makes VoIP a simple solution to be adopted by any industry including the manufacturing industry.

It is Customer Favorite

All that is manufactured is ultimately going to reach the customers and customers of today like companies who are easy to connect with. VoIP enhances customer-service by allowing them to connect to the right department directly without needing to visit the site for trivial issues.

VoIP service for manufacturing industry is providing immense benefits to companies as they can match the pace with the latest technologies available on the market and are saving huge amounts of money annually. Net Activity, Inc. is an established VoIP service provider in Ohio who has helped many manufacturing industries utilize their resources to the fullest capacities. You can connect with Harry Bhatia, President, Net Activity, Inc. at 888-545-5346 to discuss in detail or visit https://www.netactivity.us/who-we-help/manufacturing to understand what VoIP features we offer to the manufacturing industry.

Give Premium Features to Your Business Using VoIP Phone Services

VoIP Phone Services – Must Know Facts

Businesses – small or big are making a move towards using VoIP phone services over the traditional phone systems. The voice over internet protocol business phone systems leverage powerful features that can benefit businesses to a large extent. There are many commonly known features such as call waiting, voicemail, call forwarding, toll free numbers, and remote operation. Apart from these, there are some other premium features your business can benefit from. Have a look at these awesome features that would boost your business operations.

Business VoIP Phone Services

Analog Door Phone

VoIP ensures safety at your office entrance as it allows a two-way call with visitors and unlocks the door with the phone only if they seem worthy.

Follow Me/Find Me Call Routing

There is an option for mobile users that you can create a list of numbers where you can be found like office/home such that you have your office phone ring twice but on the third ring your cell phone starts ringing and then on the fifth, your home phone.

Play Music on Hold

If the company has to place clients on hold, this feature is very important as there is nothing worse than the elevator’s noise or silence. Businesses can even promote their offers while the customers hold their line when it is being transferred to respective executives.

Voicemail to Email Transcriptions

This feature alerts you by allowing the transcription of your voice mail messages to your email address or as text to your phone.

Bandwidth Utilization

A managed VoIP solution provider allows you to view and track data usage over a period of time. You also get inbound and outbound call reports and estimate hours invested and costs of the calls made using VoIP.

Coaching Tools

On-the-call training is possible with the new and innovative VoIP features that allow training and monitoring employees on their phone performance. There are two options available: whisper and barge. Whisper allows you to provide tips and information needed to your employees when they are on call with the client without letting the client know while barge is a feature that allows you to listen to the conversation between the employee and client without interrupting.

Auto Attendant

Make your business look more professional and impressive by allowing them to choose an appropriate extension. It is like getting an electronic receptionist for your business!

And there are many… VoIP allows you to portray a highly professional business that customers like to deal with and businesses like to partner with. Net Activity, Inc. is teamed with trained professionals who have been in the business of setting up VoIP phone systems since 2002. You can call Harry Bhatia at 888-545-5346 to discuss further.

Why You Should Use VoIP Business Phone Services?

Voice over Internet Protocol (VoIP) is designed to foster an easier, less expensive, scalable, and more convenient voice communication medium so that businesses can experience a whole new world and get to experiment further with their communication systems. Business operations require smooth, cost-efficient, and uninterrupted call processes so that productivity does not get hampered. Let us see what benefits the VoIP business phone services offer to businesses.

Make it Easy – Why You Should Use VoIP Business Phone Services

SAVE $$$…

With the traditional phone systems, you pay for every minute usage of the individual devices, adding exponentially higher amounts in case of long distance calls. VoIP Business Phone Services which uses internet as its backbone, allows you to communicate to any distance for any number of hours with a fixed subscribed fee (depends on your plans). Considering the fact that in an organization, there are uncountable minutes of calls per day, VoIP proves to be an apt solution. Studies have shown that VoIP phone systems can save up to 40% on local calls and up to 90% on international calls.

Image Source: Pixabay

EASY CONFERENCING

When compared to a traditional phone line, VoIP Business Phone Services allows easy and convenient conference calls that involve more than two persons placed at multiple locations. As VoIP systems compress data packets during transmission, more calls can be handled by the carrier on a single access line.

ABUNDANT, USEFUL, & INTERESTING FEATURES

With VoIP, your communication system will become a rich and sophisticated experience. You can handle multiple features like screen sharing, call transferring, voicemail, caller ID, etc. and also those which are specifically useful for your businesses. Thus, it gives you a completely unique calling experience.

FLEXIBLE NETWORK LAYOUT

VoIP requires a high-speed internet connection; however, it does not need to be of a particular layout or technology. Thus, organizations can use any technology such as Ethernet and Wi-Fi to yield an integrated and flexible infrastructure.

FAX OVER IP

Fax services using the traditional PSTN services are a costly affair and there is often a quality dilution in the analog signals and incompatibility in communication between machines. VoIP simply uses a fax interface that converts the data into packets and is a reliable way to share data instantly and clearly. Moreover, there is no need of an additional fax machine.

These and many are the benefits of switching to a VoIP business phone system. Despite plenty of upsides, VoIP is a very cost-efficient communication system that can save businesses a lot of time and money. However, the market is crowded with many VoIP phone system providers and you need to be very selective while hiring the services.

Net Activity, Inc. is a reliable VoIP phone system provider in Ohio and has a history of serving hundreds of clients with quality business phone services since 2002. Visit https://www.netactivity.us/services/voip-business-phone-services to know further details about their service offerings or you can directly call Harry Bhatia, President, Net Activity, Inc. at 888-545-5346 to discuss the plans.

Tips to Choose a VoIP Service Provider That Does IT Right

In the recent times, VoIP service providers have crowded the market and made it difficult for businesses to choose the one that would actually do what they commit to. You may have made the toughest of your decisions while moving to VoIP services from the traditional phone set up and you would definitely not expect your business to face down times due to a poor telephone network.

Promoting managed IT services that save money and provide greater functionality, is like marketing of any other service, which means that the providers must take into consideration the time-honored factors of price, promotion & distribution. With all the sophistication in their pitching styles, it is possible for you to get trapped in a non-rewarding deal. So, we have stated a few points that to help you select a reliable VoIP service provider in Ohio.

Ask to explain things & talk out of the acronyms – The telephone technology is full of acronyms. They may be comfortable using terms like VoIP and PBX but you, as they may overwhelm a customer /the SMB owner. In a confused state, you may not even understand what they are trying to explain and consequently you may miss important details of the technology you will be using thereafter.

Demand a complete solution – Do not forget that you are on the demanding side. Understand the details of how the VoIP services offered by the provider will influence their businesses. Look at what’s unique in his offerings. Also, study their previous works and customer feedback so that you get a brief about past experiences of businesses like you with the service provider.

Plan & implement wisely – Ask the provider to spend a weekend at your business set up (pre-installation planning) to understand how the present system works and where is the need to rebuild things. A good installation plan will make the configuration easy for you. It really makes a difference.

Safety must be the first commitment – A recent study revealed that about 40% of the VoIP users did not have specific plans to secure their VoIP deployments. The end-points of your VoIP systems are vulnerable to attacks right from their operating systems to internet protocols and management interfaces of VoIP phones. It sounds scary; it also means that there is a lucrative chance for those who sell VoIP security services. Check if your VoIP provider includes a security plan in his package to cut down on the cost of hiring another provider selling security services.

Training as a part of service – Plug n play does not imply installing software and leaving the rest. The automation also requires users to be trained to know how the new software will help them reduce efforts. It is a bad idea to leave users baffled on a completely new set up of devices. Ensure that your VoIP provider will train you on using the VoIP systems.

Well, if you are convinced that these tips will help you build a better VoIP network that never fails, you may consider another advice from us. Contact Net Activity, Inc. for any assistance related to VoIP services.Net Activity has been in the business since 2002. The business caters to the IT industry by providing Hosted, IP based and On Premise Phone Systems. You can visit netactivity for fairly priced quotations of VoIP services or contact Harry Bhatia at 2165035150 X 206. We welcome your suggestions too. https://www.netactivity.us/contact-us

When the VoIP and IoT Come Together…

The Internet of Things is a mature term now. While we are used to using the internet, human intelligence often tries to bring material things like phones, desks, cars, etc. into the internet world. It allows us to connect better to the everyday appliances with the internet to give us a cleaner, smarter and a better world. With sensors attached to them, objects can communicate with the data from the internet to provide an improved functionality.

The introduction of IoT, is on the verge of changing how enterprises and individuals use voice over IP (VoIP).  Although VoIP technology has gained popularity as an alternative to the traditional phone systems, the IoT provides a new platform for opportunities.

• Designing a Smart Office: IoT and VoIP together can help businesses improve their efficiency and performance significantly. For example, you can make equipment communicate or alert business people by a simple text or email when it needs maintenance. Or individuals can create a completely digital office from home by creating a smart home.
• Better Mobile and Wi-Fi Access: The IoT will provide better Wi-Fi technology options, including improved softphones and unified communications options.
• Enhanced VoIP Security: With IoT, the potential of VoIP phone devices as a threat vector for malicious hacker and distributed denial-of-service attack will raise automatically.

Here are a few examples of IoT and VoIP Collaboration

• Set calendars to notify you via your VoIP phone about an upcoming event
• Program smartphone messages to automatically drop into your email via VoIP phone service
• Notify you for a service on your way past a specific mechanic you use. On accepting the alert, your VoIP phone system alerts your car the mechanic’s address to your GPS, and confirms a calendar event of your visit to the mechanic.

Collaborating VoIP with IoT requires a well-thought strategic planning by businesses due to security and privacy issues. VoIP service providers are finding more useful ways to expand digital services into traditional industries. To know more details on how your business can benefit from this collaboration, contact Harry Bhatia at 2165035150 X 206. You can also visit our website https://www.netactivity.us/.

Urgent Solutions for VoIP Security Issues

Until now, voice over internet protocol (VoIP) security has been overshadowed by the attractiveness of this new technology. But the intelligent users of today proactively raised the question of security of the internet telephony as a result of increasing vulnerability of the internet environment.

Let’s understand the vulnerabilities:

Starting with the basics, we know that these audio streams are accessible to anyone with network access. Voice over IP can be decoded by Eavesdroppers as they tap the audio conversations in an unsecured VoIP Environment. How about an eavesdropper overhearing the news of layoffs that management is planning? It can be dangerous as leaking out extremely confidential information of the management is really not what is expected of a sophisticated IT network. Hackers are all set to attack servers with irrelevant queries or requests making it inaccessible for legitimate users. This may lead to ruining the complete data structure of an organization.

What are the alternatives?

The VoIP communications may use one or more channels (TCP/UDP) connections which need to be secured – authenticated and encrypted. The VoIP network can be secured by:

• Authorization
• Transport Layer Security (TLS)
• Authentication
• Media Encryption (SRTP)

Authorization: The devices must be configured in a manner to allow traffic from a selected group of IP addresses. This mechanism shields the device from denial-of-service attacks to some extent.

Transport Layer Security: The TLS Protocol provides privacy and data integrity between two communicating applications. It allows only SIP signaling with other devices and permits applications to communicate in a way that prevents message forgery, tampering, and eavesdropping. With this, it will be mandatory for clients to set up a TLS/SSL connection to the server and exchange encrypted SIP messages on the secure connection.

Authentication: It requires the participating VoIP devices to authenticate each other before starting conversations. Thereby, it becomes nearly impossible for hackers to mislead/fake identities.

Media Encryption: SRTP (secure real-time transport protocol) is a security profile that adds confidentiality to the protocol and is ideal for protecting the voice over IP traffic. It also provides replay protection and achieves low packet and high throughput expansion by using fast–stream ciphers for encryption an implicit index for synchronization, and universal hash functions for message authentication. SRTP ensures confidentiality of the RTP payload, the integrity protection of the entire RTP packet (including protection against replayed RTP packets), and implicit authentication of the header. SRTP serves as a suitable choice for the most general scenarios as well as the most demanding ones.

Most of the VoIP vendors have pledged in to provide VoIP network services that are competitive enough to provide you a secure communication platform. The VoIP security issue is not “as” critical as it is hyped up. It’s just that hackers are alluded to interfere with the voice flowing through data networks. If you avail the services of a reliable VoIP service provider, the purpose of having an uninterrupted secure network will be solved.

Net Activity, Inc. comes along with high quality, reliable cloud-based solutions that future-proofs your communication systems. With our expert services, you will experience limitless call routing features, and an effective, intuitive user interface. For more details, please visit https://www.netactivity.us/services/voip-business-phone-services or call Harry Bhatia at 216 503 5150.

Hosted VOIP vs. IP PBX: Which is Better for Your Business?

Pertaining to the confusing nature of the many technological terms of the industry, it gets difficult to convince clients on the utility of one over the other. Recently, with more people moving forward to adopting VoIP, the small and medium enterprises are still unable to make the decision.

While VoIP (Voice over the Internet Protocol) refers to the technology that allows making calls over a data network; recently, there has been a new introduction that extends the functions of VoIP to be more enterprise-friendly. It is named as IP PBX which stands for Internet Protocol Private Branch Exchange. It is a telephone system which allows switching calls between enterprise users on local lines while all users share a certain number of external phone lines over the data network.

IP PBX is a service that is hosted on a virtual environment and then sold as a subscription based service or platform. The traditional assumption that hosted IP PBXs are better alternatives for small to medium sized businesses does not always hold true.The scenario has changed and now you find IP PBXs that can scale up to thousands of users.

Assessing the pros and cons of both the phone services, you can be a better judge to be choosing the alternative that profits your business operations. If you are still not sure, you can contact Harry on 888 545 5346 or visit https://www.netactivity.us/services/voip-business-phone-services for additional information.

Net Activity, Inc. is a trusted provider of VoIP and IP PBX services in Cleveland and Akron, Ohio. With multiple solutions their team of experts indulge in accurate, time-bound and customer-oriented solutions for their clients.

Why Small & Medium Businesses Need VoIP Services

A strong communication system builds the base to large establishments. The Voice over Internet Protocol (VoIP) technology emerges as the most reliable and easiest sources of ensuring voice connections for the heavy use of businesses. No matter your services are unmatched, but if you are not communicating well, it doesn’t hold any worth.

VoIP enables a cost-effective way of communicating as it uses broadband internet connections & hosted VoIP providers to transfer voice message at the users’ convenience. The internet telephony (as it is denoted nowadays) converts voice data to compressed digital signals that further translate to IP packets. These packets then get transmitted to regular telephone signals.

Small businesses are the ones who must be imperatively using VoIP phone services for their business. Here are reasons to convince you:

Increased mobility & flexibility:

Apart from saving heavily on costs, VoIP phone services offer convenience to the user as he can access other applications including the internet while speaking on the phone. Individuals can discuss things even when they are away from their desks.

Easy Installation, configuration & maintenance:

Since there is no phone system, onsite installation is a breeze. All you need is IP phones, POE switch and configurations are done from a convenient web portal. Hosted VoIP service providers make it easy to add new users & portal allows moving, adding, or changing the system’s configuration.

Convenient scaling up or down:

With the costs involved in fixed line phones, you have to be accurate about the number of devices you would need. VoIP services allow you to add or remove new phone lines, which is a good news for small businesses as employee stability is the major issue with them.

Add-on functions included:

In addition to the functions of traditional phone systems, VoIP gives you access to find me/follow me call routing, voicemail to email transcription, music on hold, call screening, auto attendant, conferencing & do not disturb features. So, you don’t have to compromise on your favorite features.

About Net Activity, Inc.:

We have helped many businesses to save huge with our IP based solutions. It’s your turn now… If you are still not convinced about the ease of use and reliability on VoIP services, visit  https://www.netactivity.us/services/voip-business-phone-services and gather more information or call us at 888 545 5346 to discuss further.